FAQ

• How do I raise a concern ?
  How do I raise a concern ?

  Click on "Raise a Concern" and follow the instructions. The process is simple.

• Can I remain anonymous ?
  Can I remain anonymous ?

  It depends on your location and the location of the alleged misconduct. In some countries, anonymous reports are not permitted by law. If anonymous reporting is not permitted in your country, the system will not allow or accept anonymous reports.

• How is my anonymity protected ?
  How is my anonymity protected ?

  When using the EQS Integrity Line platform, no IP information, time stamps or metadata are recorded by EQS Integrity Line. Reports submitted are encrypted and stored on the EQS Integrity Line servers based in Switzerland. Once you have clicked on "File a report", you will remain anonymous unless you choose to disclose your name. You may also decide to submit your report anonymously using the telephone platform (if permissible in your country). You should be aware, however, that it is possible for a judicial authority to require a telephone company to release connection information by court order. In this case, your identity might be revealed.

• What if I use my work computer ?
  What if I use my work computer ?

  If you access the EQS Integrity Line platform using your work computer, Koniambo Nickel’s IT department would be able (technically) to see that you have accessed the platform. However, they cannot access or see your actual submission on the platform. If you want to prevent this, use a personal computer or mobile device to report your concern.

• When should I report a concern ?
  When should I report a concern ?

  Everybody working for Koniambo Nickel must promptly raise any situations in which the Koniambo Nickel Code of Conduct, its underlying policies or the law appear to be breached with a supervisor or manager. Alternatively, concerns can be raised with the appropriate manager in human resources, legal, corporate affairs, sustainability or senior management, or with your local compliance contact. Where a concern remains unresolved through the local channels, or should you feel uncomfortable utilising the local channels in resolution of your concerns for whatever reason and at any time, can be referred via this reporting platform.

• Can I make a report by phone ?
  Can I make a report by phone ?

  Yes. For most countries, telephone numbers are available to you. You can find the number for use in your country at the bottom of this page.

• Why would I identify myself in a report ?
  Why would I identify myself in a report ?

  If you identify yourself, the survey can be faster and more effective.

• How will my confidentiality be protected if I choose to disclose my identity ?
  How will my confidentiality be protected if I choose to disclose my identity ?

  If you report a concern in good faith and identify yourself, your identity is considered private and must be protected. This means your identity will only be disclosed to those people at Koniambo Nickel who need the information to investigate and resolve your allegation.

• Why do I need the "Check Messages" function ?
  Why do I need the "Check Messages" function ?

  The "Check Messages" function allows you to maintain your anonymity while being in direct contact with the personnel who are processing your report. You can access the "Check Messages" with your individual incident number and your password. You will receive both elements when submitting a report. Please check your inbox frequently, as you may receive updates from the personnel handling your report and/or requests for further information to clarify the incident.

• What happens after a report has been submitted ?
  What happens after a report has been submitted ?

  All reports are received by Koniambo Nickel Compliance and Legal Department. They will decide how to proceed and will get in touch with you if they need to ask further questions or obtain additional information. Please take into account that an investigation may take several months, especially in complex cases. Koniambo Nickel Compliance and Legal Department will endeavour to keep you informed about the progress of your report. However, for privacy reasons, it may not be possible to inform you of the outcome of the investigation.

• Should I be concerned about negative consequences if I send a report ?
  Should I be concerned about negative consequences if I send a report ?

  No. Koniambo Nickel will not tolerate retaliation against you as a result of a report made in good faith. Filing a report in good faith means you believe what you report is true and you have reason to believe that a violation of the Code of Conduct, its underlying policies and/or applicable laws has occurred.

• What if the content of the report proves to be incorrect at a later point in time ?
  What if the content of the report proves to be incorrect at a later point in time ?

  The important thing is that at the time that the report is submitted, you believe or reasonably assume that the content is accurate and that the Code of Conduct, its underlying policies and/or applicable laws have been violated. You are not expected to gather evidence or resolve the situation yourself, any investigation will be at the instruction of Koniambo Nickel Compliance and Legal Department. It may be possible that the investigation concludes that no infringement has taken place. In this instance, you do not need to be concerned about negative consequences.